Terms and Condition
Please read these Terms and Conditions (“Terms”) carefully before using the Fauxin website (fauxin.in) operated by Fauxin (“Company,” “we,” “us,” or “our”). “Fauxin Clothing” is a registered Indian brand under the Ministry of Micro, Small & Medium Enterprises (MSME) as a proprietary firm. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access the Website or use our services.
- Content Policy: The content on our website, including the designs featured on our clothing, is created by our talented in-house designers as well as designers from around the world. We take pride in collaborating with a diverse community of artists, ensuring a wide range of styles and perspectives in our collection. For more information, refer to the “Content Policy” page.
- Order Processing and Shipping: Orders placed through the our Website are subject to acceptance and availability. We aim to fulfill and ship orders within the specified timeframes, but delays may occur due to unforeseen circumstances.
- Damaged or Different Product Replacement: In the rare event that you receive a damaged or different product than what you ordered, please contact our customer support within 2 days of delivery. We will review the issue and provide a replacement if the matter is verified. We reserve the right to request photographic evidence of the damaged or incorrect product before issuing a replacement.
- Returns, Refunds, and Exchanges: Please note that due to the custom nature of our products, we do not offer returns, refunds, or exchanges for change-of-mind or personalized items. All sales are final once the order is placed. However, we are committed to providing high-quality products, and if there are any issues with your order, such as damage or discrepancies, we will promptly address them through a replacement as stated in section 3.
- Product Information: While we strive to provide accurate and up-to-date product information on the Website, Fauxin does not guarantee the accuracy, completeness, or reliability of product descriptions, pricing, and availability. We reserve the right to modify or discontinue products without prior notice.
- Payment and Pricing: All transactions on our website are processed in the currency displayed on the checkout page. We accept various payment methods, and you agree to provide accurate billing and payment information. Fauxin reserves the right to change pricing and payment terms at any time without prior notice.
- Consent to Receive Communications: By agreeing to our Terms and Conditions, you also consent to receive promotional emails, newsletters, and other communications from us.
- Privacy Policy: Please review our Privacy Policy to understand how we collect, use, and protect your personal information while using the Fauxin Website.
- Agreement to All Our Policies: By agreeing to our terms and conditions, you also agree to all our other policies, including our Privacy Policy, Refund and Returns Policy, Content Policy, and Shipping Policy.
- Modifications to Terms: We reserve the right to modify these Terms at any time without prior notice. The updated Terms will be posted on the Website, and your continued use of the Website constitutes acceptance of the modified Terms.
- Contact Us: If you have any questions or concerns regarding these Terms or the Fauxin services, please contact our customer support at the “Contact” page.
By using the Fauxin Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.